Click here to view the FAQ on LivingSocial and Groupon joining forces.
There's no upfront cost associated with running a promotion with us. You'll earn a portion of the revenue from each voucher sold. LivingSocial will deduct a marketing fee from the total revenue once people start purchasing your deal before paying you your merchant payment. The marketing fee varies from deal to deal. Your Sales Specialist will provide more details regarding the fee thresholds
When you work with LivingSocial, you'll have access to our Merchant Center, which offers a number of exclusive tools and useful metrics for the success of both your promotion and your business.
We help customers find your promotion -- LivingSocial personalizes emails based on our members' click and search history, so we will show your deal to the customers who are interested in your promotion and may be most likely to purchase it.
LivingSocial members are bold and fun, actively seeking unique experiences and great deals, both near and far. Each day, our consumers respond to the new restaurants, services, activities, attractions, and products that we uncover and promote. Our members don’t just want to take on new experiences, but they want to share it. They’ve been known to refer their family, friends, colleagues, and others to businesses. And many use social media to advocate and promote for the businesses. That response is just the beginning. Merchants find that LivingSocial members become some of their best customers, with strong upsell potential and long-term loyalty.
Yes! For most merchants, we’ve created voucher cap options for easy management of your offers. Place a monthly or total cap on a specific offering so that you’re always in control of your promotion.
Different types of deals are featured for different lengths of time. And now, with our offer management tools, most merchants have more control over when your deal is live by temporarily turning offers off and back on when needed.
Payments will be paid by bank transfer to the bank account identified by the merchant in the Merchant Center.
We determine your payments based on the number of vouchers that your promotion sold during an offer period from the date your promotion goes live. Keep in mind, offer periods vary by deal. Your payment terms will be specified in your Merchant Service Agreement. Payments issued will be minus any refunds that may have been issued during that offer period in accordance with the payment schedule defined in your Merchant Service Agreement. Please refer to your terms of your Merchant Service Agreement for your specific details.
Our team of photo and editorial experts have tons of experience creating pages that make people want to buy. The photo team will pick out the best possible photo to represent your offer. If you’d like to send some of your own photos, check out our guidelines here. And don't worry, we'll send you a proof of your deal before the deal goes live.
As soon as your deal goes live and people start buying, you’ll see new customers. Just keep in mind that 30%* of new customers usually come in that first month, so prepare to be busier during this time by training your staff, preparing upsell opportunities, and updating your web and social media presence.
*Based on LivingSocial propriatary data.
A voucher is a digital record of payment that LivingSocial gives its members when they purchase a deal from our site. LivingSocial customers who purchased your deal will present you with a printed or mobile voucher when they arrive at your business and you’ll redeem that voucher for its promotional value. It will list everything you need to know like the customer’s name, the voucher number, the deal’s paid value, and the deal’s promotional value.
You will redeem vouchers in Merchant Center, either on your desktop or using the free Merchant Center app. With the app, you’ll be able to redeem instantly either by searching the last name, entering the last four digits of the voucher number, or scanning the voucher directly. Redeeming vouchers is important for tracking your promotion's success and protecting yourself from fraud.
We have a few different basic eligibility requirements to work with LivingSocial, including without limitation:
1.) For local deals, the zip code of the business must coordinate with one of our live markets.
2.) We are not allowed to sell certain business concepts on our site and cannot consider those merchants for a promotion.
3.) Merchants must have either a company website, Facebook, or Yelp page to be considered.
4.) Very new businesses with only 1-2 employees will not yet be considered to run a deal with LivingSocial.
If you've already submitted your inquiry to become a LivingSocial merchant and were notified we're unable to move forward, either your business did not meet the basic eligibility requirements outlined above, or we may simply have too many similar businesses featured at the moment.
LivingSocial is a local marketplace that connects businesses to customers by offering discounted vouchers for goods, services, and experiences. You can think of LivingSocial as a way of getting your business in front of hundreds of thousands of eyes -- but unlike many traditional advertising methods, LivingSocial gives customers a compelling, immediate reason to walk through your door: redeeming the vouchers they purchased online.
A member of our team will be reviewing your business information within the next 5 business days. If we're able to move forward with creating a deal for your business, someone will reach out to you via email. Our experts will work closely with you to craft the right deal for your business. We’ll help you determine the type and timing of the offer that will attract new customers and generate visibility for your brand.
Our partner, OpenSky continues to control the placement of listings for physical goods in the LivingSocial Shop. Only certain merchants will be able list their products. The first step for any merchant interested in selling on LivingSocial is to visit this page and join OpenSky.